> For the complete documentation index, see [llms.txt](https://dcyf.gitbook.io/cmshandbook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dcyf.gitbook.io/cmshandbook/workplan/service-sites-and-projected-services/service-types.md).

# Service Types

Each Projected Service must be categorized as one of the following Service Types: Group Activities, Individual Activities, Job Placements, or Activities without Personal Information. These types are described in more detail below.

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<h3 align="center"><strong>Group Activities</strong></h3>
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Activities that serve enrolled participants in group settings on a set schedule. Programs are required to track individual attendance records for all participants in Group Activities. Examples include group-based afterschool activities, job skills trainings, parent/caregiver courses, and youth discussion groups.

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<h3 align="center"><strong>Individual Activities</strong></h3>
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Activities that serve enrolled participants in individual or one-on-one settings. Programs are required to track and record individual meeting dates and duration for all participants in Individual Activities. Examples include case management, mentorship, individual tutoring, and one-on-one follow-up support services.

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<h3 align="center"><strong>Activities without Personal Information</strong></h3>
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Activities for which individual-level attendance records cannot be tracked, such as outreach activities to children, youth, and/or families not registered in the program. Programs are instead required to track and record the dates and total number of attendees. Examples include outreach activities for disconnected transitional age youth and special events such as “Lights on Afterschool” and “Summer Learning Day”. DCYF expects programs to only project Events that are (1) key to meeting DCYF requirements and/or (2) essential to the delivery of DCYF-funded services.

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<h3 align="center"><strong>Job Placements</strong></h3>
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Placements of youth into internships, job shadows, or work experiences. Programs are expected to track and record placement start and end dates, as well as specific details related to the individual placement, such as the type of organization into which the youth was placed. Reference the Job Placement activity type category definitions below when completing Workplan Job Placement Projected Activities:

<table data-header-hidden><thead><tr><th width="114">Job Placement Type</th><th>Definition</th></tr></thead><tbody><tr><td><strong>Job Placement Type</strong></td><td><strong>Definition</strong></td></tr><tr><td><strong>Internship</strong></td><td>A paid, or unpaid, career preparation activity in which youth are placed in a business for a defined period of time to participate in and observe work firsthand within a given industry. Internships should include a formal learning contract between the youth, program, and the employer. Internships are intended to be highly structured, time-limited experiences that occur at a workplace.</td></tr><tr><td><strong>Job Shadow</strong></td><td>A career exploration activity in which youth observe the workday of a professional, interact with clients or customers, and attend meetings and other appointments. Job shadows are designed to help youth explore a field of interest while developing research skills and building occupational knowledge through a facilitated, active learning process.</td></tr><tr><td><strong>Work Experience</strong></td><td>A paid career preparation activity in which participants execute real work and are held to the same expectations as all employees at the workplace. Evaluations based on workplace expectations and performance should be provided by the worksite supervisor. Could be regular, paid employment, subsidized employment and/or learning-rich work experience.</td></tr></tbody></table>
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